Aimee Curl at the Seattle Weekly complained today that the #36 has passed her by two weeks in a row, and this time she and the other passengers had to wait nearly half an hour in 20-degree weather.
One reader commented that she should file an online complaint about the service on the #36 route.
Since there's nothing I love as much as an online complaint form (except, perhaps, whining about the #36), I'll share the link with you all. Let's all file complaints when the #36 passes us by. Try to provide the stop location, time, direction, and bus unit # if you have it.
Metro online complaint form
I'm not sure it'll do any good, but they might at least be forced to keep track of all the complaints somewhere.
I haven't seen any mention of them in their ridiculous annual reports, none of which correlate any rider-focused metrics (such as number of skipped passengers, timeliness of service, number of assaults) to specific routes. But at least we'll know in our hearts that the data exists somewhere.